Well, we’re finally live. It’s taken some time and a few late nights and weekends but the new Global Personals website is up and running. Now we’ve all got the technology in place to speak to our users it seems only right to talk about the people that made this website happen. Back in January […]
Zahid is responsible for online acquisition and site management of Global Personal’s own brand dating sites, including Singles365.com and DatingAgency.com.
Prior to joining us, Zahid was Head of CRM at Probability Plc, a mobile gaming company which runs its own LadyLuck’s brand, and operates white label gaming services for Blue Square, Mecca and The Sun.
Harry is our Global Personals customer champion and is responsible for ensuring that our customers are at the heart of everything that we do now and in the future. He leads the Customer Care Team and the Customer Communication Team who make sure our customers have the best experience possible and that our campaign activity is aimed at the right person and the right time.
Ian has worked closely with Ross, Barry and Tim for over half a decade – he’s responsible for clearing up their mistakes and making sure the WLD systems are running smoothly. As well as looking after our dozens of servers and applicances, Ian’s team are responsible for and looking after the IT needs of the business.
Tim is the original architect of the WLD application and has helped to develop and scale the software from the very beginning – helping the system to grow from handling just a few members in the UK to millions of members worldwide. He continues to enhance the application and work on the next generation of services to be launch in 2011 and beyond.
Jess has greater insight into the minds of online daters than perhaps anyone else – she heads up our customer care team, responsible for supporting our millions of customers. Whether it’s helping to write the perfect profile, choosing the best photo or helping to take payment, our customer care team help customers make the most of their online dating experience.
As our chief numbers man, Darren and his team looks after the smooth financial management of the business, helping to identify and manage metrics that we use to improve our business. He also works closely with our top partners and the partner team to identify opportunities for growth. Darren joined us in 2009 from Match.com where he was the International Financial Controller.
Barry leads the team who are responsible for the development and maintenance of the WhiteLabelDating.com application and our infrastructure. He ensures the solid uptime and continual development of new features and platform improvements.
Steve founded the company with Ross and now heads up our WhiteLabelDating.com division – helping our partners increase their revenues and grow their business. Steve heads up the partner team, working with everyone from small individual entrepreneurs to multi-national media giants.
Ross started his first web business at University but still managed to graduate with a BSc in Psychology and French. Shortlisted as Young Entrepreneur of the Year in 2006, selected as Top 10 to watch in 2007 and chosen in two categories of the Fast Growth Business Awards 2008. He’s also a fully qualified pilot and self-confessed petrolhead. You can learn more about him at RossWilliams.com.
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